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• I have been a Funeral Director for many years – do I have to start training from the beginning again to achieve a certificate?
No – The process of Recognition of Prior Learning (RPL) recognises what you have already learnt from other courses, work experience and training and life experiences. It is a process of comparing demonstrable knowledge, skills and abilities with the performance criteria for relevant certificate units.

Further “gap” training can then be provided for any missing skills.

• I am concerned about privacy issues relating to my workplace?

Each participant and trainer is required to sign a confidentiality agreement which respects all information which may be shared and discussed during training. In essence the rule is “what happens in trainings stays in training”

• How do I get into the funeral industry?

It is often said that working in the funeral industry is a vocation rather than a job and it is easy to see why. Funeral homes are generally either family businesses or larger organisations with a number of branches. The staff employed need to have a variety of skills and a genuine desire to offer as much help, guidance and assistance as is required by those they are called upon to serve. The funeral industry is by no means an easy career option; however it can be one of the most fulfilling and rewarding of the service careers.

*If you are trying to obtain employment in the Industry, you should find out the recruitment policies of companies you would like to join – and follow them. This may include sending an unsolicited CV, responding to advertisements, or speaking in person with company managers.

• What training is required to get into the funeral industry?

Training is usually provided by funeral companies after recruitment of the “right” person.
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